FAQ
For Frequently asked questions & answers, see below:
Every organization approaches accessibility from a different starting point. Blue Entity provides flexible consulting, strategic planning, accessibility solutions, and ongoing support based on where your organization is today and where you want to go next.
Explore some of the most common questions about our services, consulting process, BlueAccess, and ways we can work together.
Blue Entity provides accessibility consulting, strategic planning, experience assessments, accessibility solutions, education, and ongoing advisory support.
We work with organizations to identify barriers, understand how those barriers affect the guest, customer, or user experience, and develop practical strategies for improvement.
Our work can range from a focused accessibility assessment to an ongoing consulting partnership supporting accessibility initiatives throughout an organization.
Blue Entity’s services can be applied anywhere people interact with a space, service, product, technology, or experience.
This can include hospitality and tourism, healthcare, automotive, retail, entertainment, events, education, municipalities, transportation, property management, technology, agencies, and consumer-facing brands.
Accessibility is not limited to one industry — and neither is our approach.
Every engagement is developed around the organization’s goals and needs.
Depending on the project, consulting may include accessibility assessments, guest and customer experience reviews, digital experience observations, product or service evaluations, accessibility strategy, recommendations, implementation planning, team education, documentation, and ongoing advisory support.
The goal is not simply to identify barriers.
We help organizations determine what to do about them.
Yes.
Blue Entity can serve as an ongoing accessibility partner for organizations that want continued guidance rather than a one-time assessment.
Monthly consulting may include accessibility reviews, progress updates, strategic recommendations, new initiative reviews, team meetings, product or service feedback, accessibility planning, educational resources, and updated priorities.
This allows accessibility to become part of an organization’s ongoing decision-making rather than a one-time project.
Yes.
Blue Entity can help organizations develop practical accessibility plans based on their current experience, priorities, goals, and opportunities.
Plans may address immediate improvements as well as longer-term initiatives, giving teams a clearer direction for moving accessibility forward.
Yes. This is a major part of our work.
We look at accessibility across the entire experience — before, during, and after someone interacts with your organization.
That could mean booking a trip, entering a building, receiving healthcare, navigating a website, purchasing a product, driving a vehicle, attending an event, interacting with employees, or using a service.
We help organizations understand where accessibility affects that journey and where the experience can be improved.
Yes.
Blue Entity can provide an accessibility and lived-experience perspective on existing or developing products, services, environments, programs, and experiences.
Getting accessibility perspective earlier in development can also help organizations identify potential barriers before they become part of the finished experience.
BlueAccess is Blue Entity’s digital accessibility tool designed to give website visitors additional ways to customize their browsing experience.
Features include text adjustments, contrast options, grayscale, text-to-speech, and other accessibility controls.
BlueAccess can be explored independently or incorporated into a broader Blue Entity accessibility engagement.
Yes.
Digital accessibility can be considered alongside the broader customer or user experience. Blue Entity can provide lived-experience feedback, usability observations, accessibility strategy, and recommendations for digital experiences.
When a project requires specialized technical testing, development, remediation, legal review, architectural expertise, or certification, Blue Entity can work alongside the appropriate professionals.
Yes.
Blue Entity provides speaking engagements, workshops, disability awareness education, disability etiquette, service animal education, accessibility conversations, and customized programs for organizations and teams.
Education can also be incorporated into a larger consulting engagement.
Absolutely.
Blue Entity does not need to replace your existing accessibility, facilities, marketing, technology, legal, design, or operations teams.
We can work alongside them, bringing an accessibility and lived-experience perspective into the decisions they’re already making.
Yes — and that’s one of the best times to involve us.
Blue Entity can provide accessibility perspective during the planning and development of new spaces, products, services, websites, events, programs, campaigns, and customer experiences.
Our philosophy is simple: BUILD ACCESSIBILITY IN FROM THE START.
An assessment can be the beginning rather than the end.
Depending on your engagement, Blue Entity can help develop recommendations, establish priorities, create an accessibility action plan, support implementation conversations, provide educational resources, review progress, and continue advising your organization over time.
Every organization and accessibility challenge is different.
Blue Entity develops customized proposals based on the scope of work, organization needs, locations, deliverables, project duration, travel requirements, and level of ongoing support.
Contact us to discuss your goals and determine the right engagement.
Start with a conversation.
Tell us about your organization, what you’re working on, and where you’re experiencing accessibility challenges or opportunities.
We’ll help identify the appropriate next step. Contact.